Assistant General Manager

YOUR MISSION
As the right hand to the President and Chief Executive Officer, you are at the heart of operations. You ensure smooth day-to-day functioning while actively contributing to the evolution of the experience we offer our guests.
A motivating leader and key member of the executive team, you oversee operations, align teams, and identify opportunities to grow the organization. You combine strategic vision with a strong on-the-ground presence to create a distinctive, consistent, and memorable experience, summer and winter alike.
Here, “experience” isn’t just a concept, it’s a promise you help bring to life every day.

YOUR MAIN RESPONSIBILITIES
Drive operations with rigor and efficiency

• Ensure overall performance of the sectors under your responsibility (food & beverage, lodging, guest experience, ski school, rentals, golf, maintenance, and IT)
• Maintain quality, efficiency, and consistency across operations
• Be present in the field to support, adjust, and continuously optimize

Evolve the offering and guest experience

• Develop and implement new activities and experiences in collaboration with teams and marketing
• Identify opportunities for improvement and innovation
• Actively contribute to the organization’s positioning and value proposition

Engage and develop teams

• Lead and support managers under your responsibility
• Foster a motivating, collaborative, and excellence-driven environment
• Ensure consistency in management practices and leadership across teams

Contribute to performance and profitability

• Participate in budget planning and monitoring
• Optimize profit centers and support business decisions
• Collaborate on pricing and sales strategies

Play a key leadership role

• Actively participate in the executive committee and strategic planning
• Recommend directions and ensure their implementation
• Act as CEO in their absence

Ensure a healthy, safe, and structured environment

• Ensure compliance with standards, policies, and regulations
• Contribute to a strong culture of health, safety, and employee experience

WHY THIS ROLE IS UNIQUE?
Beyond a strategic position, this is an opportunity to:

• Work in an exceptional environment
• Grow within a passionate organization
• Contribute to a genuinely people-centered culture
• Be part of a team where enjoyment and excellence go hand in hand

EQUITY, DIVERSITY AND INCLUSION
At Owl’s Head, we believe that the diversity of our community is what makes our workplace truly unique. We foster an inclusive environment where everyone can thrive and fully contribute to our collective success. We openly welcome all applications, regardless of age, gender, ethnicity, identity, or personal situation.

INTERESTED IN THIS OPPORTUNITY?
Please send your resume and a cover letter to Ms. Julie Morin at j.morin@owlshead.com before May 29, 2026. Please note that applications will be reviewed on an ongoing basis.