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owl head flocons Skiing conditions

Complete details of today's ski conditions

TODAY, 20 March 2019

-2°c

Foggy

AFTERNOON 7 °c
TOMORROW 5°c

Trail conditions

40/50 OPEN SKI TRAILS
4/6 OPEN CHAIRLIFTS
mountain icon THE MOUNTAIN IS OPEN

40, Chemin du Mont Owl’s Head
Mansonville (Québec) J0E 1X0 Canada

Jobs

owls head emplois

WORKING AT OWL’S HEAD

Members of the Owl’s Head team work in the heart of nature every day, enjoying magnificent sunsets, splendid views of Lake Memphremagog and incredible ski slopes. Your job will never be conventional office work—you’ll be able to enjoy your favourite sport to your heart’s content!

Jobs to fill

 

We are looking for dynamic individuals who excel at creating unique customer experiences. Think you have the right profile? We would like to meet you! Send us your resumé and join our team of passionate staff.

Restaurant Director

Want to join a work environment focused on passion, enthusiasm, teamwork and customer satisfaction? Then this job of RESTAURANT DIRECTOR is made for you!

MAIN TASKS

Reporting to the Chief Executive Officer, the Restaurant Director is a motivated, innovative and inspiring manager who manages all restaurant services, both golf and ski. He will have to ensure the provision of a quality and cost-effective food and drink offering, while ensuring efficient operational management and enhancing an exceptional customer experience.

More specifically, you will be responsible for:

  • Plan, organize, direct and control daily operations;
  • Plan human resource needs and training, coaching and management required of your team;
  • Develop budget and control revenue, expenses and operating ratios;
  • Implement effective measures to control the costs of beverages, food and labor;
  • Supervise orders and inventories;
  • Ensure quality of reception and customer service;
  • Ensure that the level of excellence of our services is maintained and standards are followed;
  • Develop prices and promotional strategies for the department’s products and services and continuously evaluate their situation (competition, market, trends, etc.)
  • Ensure the optimal use of facilities and maximize their profitability;
  • Demonstrate a creative spirit and evolve the Food and beverage (F&B)
  • Carry out inspections of work areas and ensure the application of standards of hygiene, sanitation and health and safety at work;
  • Perform other related tasks.

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • Hotel management training combined with experience in a similar position;
  • Participative, innovative and engaging leadership;
  • Ability to work in a team and oriented towards customer service;
  • Excellent interpersonal and communication skills;
  • Demonstrate initiative and good problem-solving skills;
  • Ability to develop team members;
  • Good stress tolerance and strong adaptability to an ever-changing environment;
  • Experience in managing financial and material resources;
  • Good knowledge of French (mandatory)
  • Good knowledge of the Office Suite

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Restaurant Director).

 

Cook

Want to join a work environment focused on passion, enthusiasm, teamwork, customer satisfaction, sustainability and continuous improvement? Do you enjoy making people happy to cook for them? Do you prioritize teamwork, hygiene and sanitation? The position of COOK may be the right fit for you!

 

MAIN TASKS

Reporting to the Executive Chef, you will be required to prepare and cook food, meals and specialties in the Owl’s Head cafeteria and dining rooms for both golf and skiing, and more specifically :

  • Plan your work
  • Prepare food and prepare a dish according to a recipe
  • Perform service and set up
  • Organize your service area
  • Control the quality of prepared meals and conservation
  • Set the dishes
  • Maintain in order the workplace and the tools used in the kitchen
  • Keep the workstation tidy
  • Clean and sanitize work spaces and surfaces
  • Apply the rules of personal hygiene and safety for the kitchen

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • DEP in Cooking or related field;
  • Experience in a similar position;
  • Excellent interpersonal skills and a keen sense of organization;
  • Ability to work in a dynamic environment with rigor and attention to details;
  • Willingness to follow a flexible work schedule (including weekends);
  • Ability to stand and walk throughout the work period, ability to lift and carry loads up to 20 kg on a regular basis and ability to work at high temperatures;
  • Speak French is an asset.

 

CONDITIONS

  • Part time and full time (seasonal employment – 40 to 45 weeks a year)

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Cook).

 

Assistant cook

Want to join a work environment focused on passion, enthusiasm, teamwork, customer satisfaction, sustainability and continuous improvement? Do you enjoy making people happy to cook for them? Do you prioritize teamwork, hygiene and sanitation? The position of ASSISTANT COOK may be the right fit for you!

 

MAIN TASKS

Reporting to the chef, you will be required to prepare and cook food, meals and specialties in the Owl’s Head cafeteria and dining rooms for both golf and skiing, and more specifically:

  • Wash and peel fruits and vegetables;
  • Clean worktops, cabinets and kitchen appliances;
  • Unpack and store supplies in refrigerators, cabinets and other storage areas;
  • Sweeping and wiping floors, and performing other duties to help the cook and kitchen staff;
  • Fill condiment and other containers on tables and service areas;
  • Store the dishes where they are needed;
  • Plan your work;
  • Prepare food;
  • Perform service and set up;
  • Organize your service area;
  • Control the quality of prepared meals and preservation;
  • Maintain the workstation and tools used in the kitchen;
  • Keep the workstation tidy;
  • Clean and sanitize work spaces and surfaces;
  • Apply the rules of personal hygiene and safety for cooking.

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • DEP in Cuisine is an asset
  • Experience of at least 3 to 6 months in a similar position;
  • Ability to work in a dynamic environment with rigor and attention to detail;
  • Willingness to follow a flexible work schedule (including weekends);
  • Ability to stand and walk throughout the work period, ability to lift and carry loads up to 20 kg on a regular basis and ability to work at high temperatures.

 

CONDITIONS

  • Full time and part time (seasonal employment – 40 to 45 weeks a year)

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Assistant cook).

 

Lift Mechanic (certified)

Reporting to the Lift Operations Supervisor, you will be required to operate and maintain the chairlifts according to established procedures, and more specifically:

  • Monitor and perform daily lift maintenance
  • Evaluate the repairs or maintenance to be carried out and put in place the necessary corrective measures
  • Complete some daily reports
  • Check and prepare lifts to ensure an efficient and safe operation
  • Follow established procedures to maintain operations taking into account the different factors
  • Communicates the various problems to his / her superior while demonstrating initiative to resolve routine cases and emergencies
  • Perform any other duties that may be assigned to you by your immediate superior and necessary for the proper functioning of the company

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • High school diploma is an asset
  • For Quebec resident : hold Emploi Québec lifts certificate of qualification. For foreign resident : hold a mechanic trade certification
  • Relevant experience including the maintenance of detachable chairs and grips is an asset
  • Knowledge of welder basics is an asset
  • Good knowledge of electricity, hydraulics and mechanics
  • Able to work in difficult environmental conditions; able to work at heights
  • Intermediate skiing or snowboarding ability
  • Have strong work ethics
  • Be independent, resourceful and demonstrate good judgment
  • Be responsible, punctual and dedicated
  • Strong team player

Variable schedule: Day and weekend – Full-time – Permanent

Please send your resume to emploi@owlshead.com, mentioning the job title (Lift Mechanic).

Attendant - Rental Center

Reporting to the Director of customer services, you will be asked to provide customer services for rental and equipment adjustment according to established procedures and specifications, and more specifically:

  • Customer reception at the Rental center
  • Evaluate needs and equipment required
  • Preparation and adjustment of the equipment rented to the customer according to his personal card
  • Proceed to payment via the cash register
  • Check for equipment on return of rental
  • Perform any other tasks that may be assigned to it by its immediate supervisor and necessary for the proper functioning of the company.

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

 

  • High school diploma is an asset
  • Customer service skills
  • Have strong work ethics
  • Be independent, resourceful and demonstrate good judgment
  • Technical knowledge – ski/snow equipment
  • Able to work under pressure and offer optimum service
  • Be responsible and punctual
  • Ability in teamwork

 

WORKING CONDITIONS AND CONTEXT

Variable schedule: Weekend

Employment Status: Seasonal-part-time

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Attendant – Rental Center).

 

 

Maintenance Attendants (Inside & Outside and Hotel)

The MTN HAUS, located at the bottom of the ski slopes, is looking for maintenance workers.

 

– 2 maintenance staff (ski chalet and MTN HAUS Hotel): full-time positions

– 2 maintenance staff MTN HAUSS Hotel: full-time and part-time position

 

MAIN TASKS

The maintenance attendant is responsible of housekeeping and sanitation inside and outside the buildings and for the hotel.

  • Clean washrooms, eating areas and reception areas in all buildings
  • Ensure the supply of sanitary devices (hand paper, soap, etc…)
  • Empty garbage and recycling bins throughout the site
  • Shovel around buildings and spread abrasive if necessary
  • Sweep and wash floors
  • Wash glass doors and windows
  • Ensure that when closing that there are no customers in the public rooms and lock all doors
  • Hotel side: Ability to make beds (Hotel standard) with care
  • Perform any other task that may be assigned to him by his immediate supervisor and necessary for the proper functioning of the company
  • Ensure good coordination with customer service.

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • High school diploma or equivalent (DES, DEP) is an asset
  • Work experience in a similar position is an asset
  • Be concerned about cleanliness
  • Demonstrate autonomy, resourcefulness and judgment
  • Ability to stand and walk throughout the work period, ability to lift loads up to 20 kg on a regular basis
  • Know and respect safety and health standards and be familiar with the proper use of cleaning products
  • Be responsible, punctual, diligent and hardworking

 

WORKING CONDITIONS AND CONTEXT

  • Variable schedule: Week days, nights, Weekend

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Maintenance Attendants).

Limit date: January 31, 2019

Team leader - ski lifts

MAIN TASKS

Reporting to the Lift Operations Supervisor, the TEAM LEADER manages his or her work team.

  • Organize and coordinate the work team of the ski lift personnel (attendants and operators)
  • Approve and transmit time sheets for his department’s staff
  • Participate in the hiring process of his team’s personnel
  • Lead and mobilize your team
  • Ensure the follow-up of training courses
  • Ensure that the team’s personnel always work in complete safety, in accordance with the company’s and industry’s rules and policies
  • Ensure good communication with the various departments
  • Assist the Lift Operations Supervisor in managing the operation of the lifts in accordance with established policies and procedures

 

REQUIREMENTS, SKILLS AND QUALIFICATIONS

  • High school diploma DES – DEP (or equivalent)
  • Minimum 1 year of experience in team management
  • Demonstrate good leadership
  • Demonstrate a positive and mobilizing attitude
  • Good organizational and planning skills
  • Bilingual
  • Computer skills (Office Suite)

 

WORKING CONDITIONS AND CONTEXT

  • Variable schedule: Week days, Weekend
  • Employment Status: Permanent / full-time

 

Please send your resume to emploi@owlshead.com, mentioning the job title (Team leader 0 ski lifts).

Sales representative

In a context of passion, enthusiasm, teamwork and customer satisfaction, the incumbent advises customers and sells the station’s various products and services. Reporting to the Director of Real Estate Development and Resort Development, he/she will be more specifically responsible for :

  • Plan and carry out actions to solicit, represent and develop new markets, new group and reseller clienteles;
  • Make solicitation calls and take incoming calls;
  • Determine customer needs and close sales;
  • Offer complementary or additional products to increase revenue per customer;
  • Visit the spaces, rooms and site to potential customers;
  • Propose and negotiate rates within established parameters;
  • Write proposals and complete purchase orders;
  • Work in collaboration with customer services;
  • Follow up to ensure accommodation and service reservations;
  • Achieve financial objectives as set by the sales department;
  • Participate in various promotional activities and fairs;
  • Maintain documents and files in an organized, accurate and up-to-date manner;
  • Perform and manage daily data entries into the sales software and produce sales productivity reports;
  • Ensure that follow-ups with clients are carried out rigorously;
  • Perform any other tasks that may be required by the immediate supervisor.

 

 

Required skills

  • Have a relevant college or university education in sales, marketing, tourism and/or hospitality;
  • Good experience in a similar position is required;
  • Have proven skills in representation and sales;
  • Bilingual: French and English both orally and in writing;
  • Ability to use and exploit the potential of today’s technologies;
  • Have a constant concern related to the customer experience;
  • Excellent interpersonal communication skills;
  • Autonomy, organization of priorities, interpersonal skills, good judgment;
  • Ability to work in a team, manage stress, make decisions and solve problems.

 

Please send your cover letter and resume to:  emploi@owlshead.com, mentioning the position title (SALES REPRESENTATIVE) before January 31, 2019.

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