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Conditions

Today,
24 May 2024

Skiing conditions

Complete details of today's ski conditions

TODAY, 24 May 2024

0°c

AFTERNOON 0 °c
TOMORROW 0°c

40, Chemin du Mont Owl’s Head
Mansonville (Québec) J0E 1X0 Canada

Online purchase

Buying online is an economic, simple, fast and efficient process. Buying online allows you to plan your ski trip in the comfort of your own home for your entire family in complete security.

 

Buy your ticket online before 11:59 p.m. the day before your ski day and automatically benefit from the pre-sale price.

How does the RFID card work?

RFID technology allows you to purchase your ski pass or ticket online. The RFID card is reloadable for all your subsequent purchases.

Step 1: Create your profile

1. Go to our online store.

2. Complete your registration

3. Once your account is created, you will be in the online store

4. To add members of your family, go back to your account and click on the family tab, complete the profile for each member of your family.

5. Please note that the photo is mandatory for season passes, so please upload a passport-style photo.

Step 2: Buy a product

1. Go to the online store.

2. Select the desired product

3. In the profile tab, select the person for whom you wish to purchase a product

4. Add the product to the shopping cart and make sure you accept the Terms and Conditions

5. To make a purchase for another member of your family, you must return to the store home page and select the desired product for the person you wish to purchase.

6. Repeat these steps for each family member

7. Once you have completed your purchases, go to your shopping cart to complete the payment.

Step 3: Collect your purchase

2022-2023 Subscriptions

New seasons pass holder

Visit our Customer Service team to pick up your subscription. The Customer Service desk is open every day of the ski season from 8:00 a.m. to 4:30 p.m. If you have not been able to upload your photo to your profile, a customer service agent will do it for you.

2021-2022 Subscriber

Your 2022-2023 subscription has been reloaded directly to your Ninoxe RFID card. Be sure to upload your passport photo. You are now ready to hit the slopes for the 2022-2023 ski season!

Daily Tickets

When you arrive at the resort, go to the kiosk with your electronic ticket, place the QR code (barcode) under the reader and pick up your ticket. This RFID card is associated with your profile. Keep it safe for future purchases. Be careful, this card is associated with your profile. It is important that you do not exchange your card with another member of your family.

Step 4: Ski

Place your card alone in the left pocket.

Go to the lift of your choice and stand in front of the gates. After a few seconds, the gates will open automatically.  Good skiing!

Step 5: Reload your Ninoxe pass or Echo ticket

1. Your RFID card is reloadable. Go to the online store by accessing your account.

2. Make sure you use the correct username and email associated with your RFID card.

3. Proceed with your purchase by adding your chosen product to the desired profile.

Frequently asked questions – RFID Card

What is the RFID technology?

The RFID system allows an exchange of information, by means of an identifier and a reader. The RFID reader reads the card and collects the information, which is then processed through a software and its database.

The RFID technology allows to buy products online (season passes or tickets). The RFID card is reloadable for all your subsequent purchases.

How to buy online?

Buying online is a simple, fast and efficient process. Buying online allows you to plan your ski trip in the comfort of your own home for your whole family in complete security.

To learn more about the online purchase procedure, please consult the section higher in this page.

Can I purchase a product or reload my card at the customer service desk?

Yes, you can purchase a product or reload your RFID card directly at the customer service desk. One of our agents will be happy to assist you. However, we recommend that you do so through our online store to avoid waiting in line.

Can I have multiple products on my RFID card?

Of course you can! You can indeed have several products on the same card. Our system ensures that once at the gates, your priority product will be read by the scanner.

For example, if you have a Ninoxe4 membership, valid from Monday to Thursday, and a Multi-visit card on your RFID card, if you come on a Monday, it will be your Ninoxe4 membership that will be effective, and if you come on the weekend, it will be your Multi-visit card.

Do I need to keep my RFID card?

If you already have an RFID card from the previous year, keep it. When you renew your season pass or purchase a product from our online store, it will automatically be linked to your existing RFID card since it is linked to your account.

So, if you have a RFID card from last year, please keep it.

What if I forget, lose or have my card stolen?

Since the RFID card is mandatory to have access to the mountain, present yourself at the customer service desk with a photo ID. We can then issue you a new one for $5 for a day ticket or $10 for a Ninoxe card.

Your other card will be automatically deactivated.

What if my card is broken or not working?

If your card does not work, bring it to our customer service desk. If it is damaged due to misuse, we can issue you a new one at your expense.

Please note that your card must not be bent, punctured or scratched to ensure that it works properly.

What if the gates do not open?

If the gate does not open when you pass through, please step back and try again by bringing your card closer to the reader. If this still doesn’t work, move out of line and a member of our team can assist you.

Where can I find the ticket distributing machines?

The ticket distributing machines are located at the entrance of the site, right next to the MTN Haus chalet.

Where should I put my RFID card?

You must put your RFID card in a pocket on the left side of your coat (not in a pants pocket).

Please note that the card must be alone in your pocket. In other words, the card must be isolated from your cell phone, another RFID card or any other electronic device. Avoid contact with metal objects and do not cut holes in your card.

Is the RFID card applicable to alpine touring and hiking?

The RFID card is applicable to alpine touring, but not to hiking, which is closed during the winter.

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